Returns & Exchanges

At TTRacing, we are committed to your comfort and satisfaction. If your ergonomic setup isn't the perfect fit, you can return or exchange your items within 14 days of delivery provided they are in original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via our official portal or email with your order number and photos of the product to begin the return process.

• 2.
  Verification and Approval

  Our quality control team will review your request within 48 hours to ensure the item meets our return eligibility criteria and original packaging requirements.

• 3.
  Secure Packaging

  Disassemble the chair or accessory and pack it securely in its original box with all included tools and manuals to prevent transit damage.

• 4.
  Shipping and Refund

  Ship the item back to our warehouse using the provided instructions; once received and inspected, your refund or exchange will be processed within 7-10 business days.